AS Watson Group today announced the appointment of Ms Freda Ng as the Managing Director of PARKnSHOP (Hong Kong & Macau), succeeding Mr Norman Yum who has made the decision to retire and will be appointed as Business Advisor.
Ms Ng joined AS Watson Group (ASW) in 2010 in a business planning role, and joined PARKnSHOP as Chief Operating Officer in 2023. Prior to her appointment in PARKnSHOP, she was the Chief Digital Officer of Watsons International and the Chief Customer & Digital Officer of Watsons Hong Kong.
Commenting on the appointment, Mr Dominic Lai, Group Managing Director of AS Watson Group showed his confidence in Ms Ng and said, “Freda has been a valuable member of AS Watson for 14 years, excelling in various roles in business planning, customer experience, digital innovation and development. We’re very confident that Freda will lead PARKnSHOP in continuing the journey of transformation and take the business to new heights.”
Mr Lai continued, “I would like to express heartfelt gratitude to Norman for his dedicated service in PARKnSHOP. During his tenure, PARKnSHOP successfully launched its online business and built the O+O (Offline plus Online) platform model, expanding its customer reach and adapting to the evolving digital landscape. We would like to extend our appreciation to Norman for his unwavering dedication and outstanding leadership and wish him a fulfilling retirement.”
Looking ahead, as the Managing Director of PARKnSHOP, Ms Ng will continue to build upon the strong business foundation and deliver a seamless shopping experience to the customers in the supermarket’s portfolio of nearly 260 O+O stores.
