Service Excellence at Nuance-Watson

Friday May 31st, 2013

Nuance-Watson has proved its capabilities and determination in enriching travel retail experience by attaining various recognitions in a row. Awarded by the renowned travel-retail publisher Duty Free News International in May, Nuance-Watson Asia received “Asia/Pacific Travel Retailer of the Year”, while Nuance-Watson Singapore won the “Airport Travel Retailer of the Year in Asia/Pacific” and the “Best New Shop Opening in Asia/Pacific” awards, underlining their strong competitive edge in the region.

Nuance-Watson Hong Kong also took pride in winning the Hong Kong International Airport Customer Service Excellence Awards for Year 2012/13, with its dedication to service excellence being honoured for eight years since 2002. Six of the NWHK’s frontline staff are applauded in the award ceremony under the “Individual Awards” category, further demonstrating their exceptional efforts in delivering excellent customer service.