Jointly organised with the Evangelical Lutheran Church Hong Kong, summer placement of FORTRESS Mentorship Programme was successfully held. Sixteen students from Assembly of God Hebron Secondary School went to six FORTRESS stores for a week of work placement, gaining experience in real-life workplace. Such experience has helped boost their self-confidence and familiarise them with the operation of retail sector.
Tang, the student intern, said she gained a new understanding of the retail industry, and learnt to be more proactive and positive when facing challenges, “I have to thank FORTRESS’ staff for their patience in answering my questions and from them I have learnt the importance of teamwork.” Chan thought that the placement was very meaningful, “I have understood more about the duties of a customer service consultant, including greeting guests and understanding their needs. This is a big breakthrough for me as I seldom talk to strangers before, but now I can!” And Law was very happy about gaining actual work experience, developing patience, and learning to respect customers.
The mentorship programme is one of FORTRESS’ signature CSR programmes that aims to enhance students’ understanding on retail industry and provide career coaching. In each school year, the programme moves to different districts to benefit more students.
